Key operational risks

Key operational risks (illustrative)

Matrix showcasing the key operational risks (illustrative)
Key operational risks

Risk area

 

Description

 

Impact

 

Mitigating actions

Research and clinical pipeline risks1

 

Findings in clinical activities, regulatory processes or misjudging of commercial potential, leading to delays or failure of products in the pipeline.

 

  • Patients would not be provided with innovative treatment options.
  • Could have an adverse impact on sales, profits and market position.

 

  • Pre-clinical and clinical activities to demonstrate safety and efficacy.
  • Consultations with regulators to review pre-clinical and clinical findings and obtain guidance on development path.

Product supply, quality and safety risks

 

Higher-than-expected demand or disruption of product supply due to, e.g. geopolitical instability or quality issues, may compromise product availability, ultimately impacting patients and representing a lost commercial opportunity. In addition, there could be risks related to safety and product liability.

 

  • Product shortages could have potential implications for patients.
  • Could jeopardise reputation and license to operate if regulatory compliance is not ensured.
  • Compromised patient safety and exposure to product liability legal proceedings.
  • Could diminish trust in Novo Nordisk, impacting our reputation.
  • Could have an adverse impact on sales, profits and market position.

 

  • Significantly expanding global production with multiple facilities and safety stock to reduce supply risk.
  • Planning and management of supply chain.
  • Regular quality audits of internal units and suppliers to document Good Manufacturing Practice (GMP) compliance.
  • Identification and correction of root causes when issues are identified. If necessary, products are recalled.

Commercialisation risks1

 

Competitive pressures, as well as market dynamics and geopolitical, macroeconomic or healthcare crises (e.g. pandemics) leading to reduced payer ability and willingness to pay.

 

  • Market dynamics could impact price levels and patient access.
  • Could have an adverse impact on sales, profits and market position.

 

  • Innovation of novel products, clinical trial data and real-world evidence demonstrate added value of new products.
  • Payer negotiations to ensure improved patient access.
  • Increased and new access and affordability initiatives.

IT security risks

 

Disruption to IT systems, such as cyber-attacks or infrastructure failure, resulting in business disruption or breach of data confidentiality.

 

  • Could limit our ability to produce and safeguard product quality.
  • Could compromise patients’ or other individuals’ privacy.
  • Could limit our ability to maintain operations or limit future business opportunities if proprietary information is lost.
  • Could have an adverse impact on sales, profits and market position.

 

  • Proactive company-wide information security awareness initiatives.
  • Continuity plans for non-availability of IT systems.
  • Company-wide internal audit of IT security controls.
  • Detection and protection mechanisms in IT systems and business processes.

Financial risks

 

Exchange rate fluctuations (mainly in USD, CNY, JPY, CAD and BRL), geopolitical risks (e.g. tariffs), disputes with tax authorities and changes to tax legislation and interpretation.

 

  • Could lead to tax adjustments, fines and higher-than-expected tax level.
  • Could have an adverse impact on sales and profits.
  • Geopolitical actions could lead to an increase in corporate taxes and duties.

 

  • Hedging for selected currencies.
  • Integrated treasury management.
  • Applicable taxes paid in jurisdictions where business activity generates profits and multi-year Advance Pricing Agreements with tax authorities.

Legal, patents and compliance risks1

 

Breach of legislation, industry codes or company policies. Competitors asserting patents against Novo Nordisk or challenging patents critical for protection of commercial product and pipeline candidates.

 

  • Potential exposure to investigations, criminal and civil sanctions and other penalties.
  • Could compromise our reputation and the rights and integrity of individuals involved.
  • Could lead to unexpected loss of exclusivity for, or injunctions against, existing and pipeline products.
  • Could have an adverse impact on sales, profits and market position.

 

  • Code of Conduct integrated in our business.
  • Compliance Hotline in place.
  • Legal review of key activities and internal audit of compliance with business ethics standards.
  • Internal controls to minimise vulnerability to patent infringement and invalidity actions.

1.

Risk is also captured as part of the double materiality assessment conclusions in the Sustainability statement; read more on page 52 in the full Annual Report 2024 PDF.